The second-hand marketplace Shoppers Voice Frustration Over Size Changes
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has altered its sizing categories for female and kids' apparel failing to inform every member regarding the update.
Online Platforms Backlash
Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.
The platform stated the revised method more closely matches comparable marketplaces.
It has advised users to review their products and adjust the sizing manually if necessary, resulting in member annoyance.
Size Classification Updates
Earlier, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was previously a 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Required Changes
Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The app has more than 100 million users, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: previously, the platform withdrew an update regarding delivery choices due to shopper criticism.